Can i return verizon equipment to ups
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. ... Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment.Returning Set Top Box. 06-14-2012 02:07 PM. I was wondering if anyone here has any experience with returning equipment, particularly a set top box. I called Verizon on June 10th and told them that I wanted to return an HD box that we've been renting to save $9.99 a month. They said that would be fine and that I would be receiving a paid return ...I got a phone call from Verizon on June 10, 2015 asking me to return the FIOS equipment. I told the Verizon agent that I had already returned it and gave him the UPS tracking number. I was put on hold for a few minutes and was told that the equipment was received by Verizon on May 28, 2015 at 10:29 am. On June 11, 2015 I received an email ...
Did you know?
01-21-202209:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, MA from April 2013 until March 2014. I moved to Ohio and could no longer have FiOS service. I returned the equipment to a UPS store to be shipped back to Verizon per a customer service agent's instructions. A few months later, I get a bill for $613 for unreturned equipment.Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for free. 2 ...I got a tracking number from UPS and it showed delivered over a month ago. Since then I keep getting reminders to turn in my equipment or risk getting charged. Unlike other threads where this has happened they never offered to send me a prepaid box to return the equipment. Apparently this is a very common problem.You can,and should return it with all the rest of your "Verizon owned" equipment when you close your account. View solution in original post ... The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got ...Installation of Fios TV includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes) and programming the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also perform needed outside work, including ...Verizon has partnered with UPS to provide customers with convenient drop-off locations where they can return their equipment. You can use the Verizon equipment return website to find a UPS location near you, print a shipping label, and drop off your equipment. What Types of Devices Can You Return? You can return a variety of …Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I called the number listed, and was told to bring the router to a Fios store. Unfortunately, all the Fios stores in my area are closed due to coronavirus. How can I go about getting a UPS label? Thank you!Returning equipment can be a daunting task, especially if you are unfamiliar with the process. Whether you are returning rented equipment or returning items after a lease or purcha...You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us. If a UPS Store representative packages the equipment for you, you'll receive a physical receipt with your ...The issue is that Verizon sends the return label so the issue is between Verizon and the returns shipper. in the past it was returned via the postal service which is terrible. Then it was the UPS which gives a $100 carriage loss built into the ICC regulations. And only Verizon can collect this money and more if the parcel is insured for more.I finally got a "equipment returned" confirmation today, 27th Feb 2023, via email and text. I originally took the package to UPS on 1/28/2023 and it was delivered on 1/31/2023. So a whole month almost for it to show up. My takeaways: 1. onprocess.com handles Verizon's return inventory it takes them awhile to process. 2.Jul 13, 2014 · There is no place to track it on Verizon's website. A lot of people get those emails even though they are returned. Since you lost the ups tracking number all you can do is hope they put it into the system as returned. I've returned my equipment a few weeks ago by UPS, and saw it was delivered to a location in Pennsylvania.Enthusiast - Level 1. 01-31-2024 02:37 AM. I returned the old Fios equipment in late November/early December 2023 but am being charged $375 for unreturned equipment. After receiving "no equipment return" email reminder from VZ I called and agent Mathew told me I was all clear on 1/2/24. Saw charge again in 1/30/24 and called.We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I am not able to get to a Verizon store or UPS store and would like a label so I can arrange for pick-up. Please escalate to an agent - the Chat folks haven't been able to help.I used the verizon return label to return a brand new IPhone I ordered by mistake. UPS shows the package was picked up and made it to the next town where it has been sitting for 3 days. A rep told me it was probably lost and I need verizon to open the claim but I can't find anyone in verizon who will do that for me.Oct 30, 2014 · Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re ...In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment.Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.
New gateway will work at your address. Once you canceled the cube line. A slot will open up, make sure to change your address on new line through app or online. All reports that I have seen indicate that the 5G home internet boxes will not work at a location other than the address you provided when you signed up for the service.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Reply. icittar18. • 3 yr. ago. I had to cancel the service because I’m moving to the area that is not covered by them, and they asked to return the following items: Unreturned Fios Router Qty: 1. Fiber Service Unit Qty: 1. I wish they provided some instructions with pictures, because I don’t know what Fiber Service Unit looks like.Long story short for some reason I was sent a Home Control & Automation Starter Kit when I moved my FiOS service, which I did not want. I called to cancel the service and return the kit, using a UPS label provided by Customer Service and well within the cancellation period. Yesterday I got a notific...Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.
Accessibility Resource Center Skip to main content. Personal Business. StoresBut there was no UPS return shipping label in the box. And I can't find any way to get this question answered outside of "pay $14.99 a month for premium support!" ... If you have a local Verizon store they might take equipment returns, not all do, I would call first. _____ Justin FiOS TV: Extreme HD, Internet: 50/50, Digital Voice ...UPS won't take it without a "return number." I do not have any communication about a return number in my email, nor can I find it in my account. I tried calling, but your service won't take my PIN or the temp pin you sent as the it does not recognize my key punches. I also can't find any way to create a return label for Fios Equipment on your site.…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. The local UPS had me call the national UPS hotline an. Possible cause: We would like to show you a description here but the site won’t allow us..
Verizon will charge a shipping fee to deliver new equipment, but I do not believe there is a fee for returning equipment. Verizon will send a return box with a shipping label, or you can take the hardware to any UPS store. Be sure to keep a copy of the box serial number, return label and or UPS tracking number.Verizon Fios - is making this about as difficult as possible. Would like to return the equipment and not be charged but the links provided do not work - say return location not available. Not too helpful -Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don’t have one, you can order supplies online or buy them at The UPS Store. Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.
Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...1. RETURN POLICY. Equipment may be returned to Verizon as set forth below. These policies do not limit or supersede existing manufacturers’ warranties. You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) year of Equipment ...
You may either package the equipment yourself using a Now Verizon sent me to collections. I sent the equipment back, the receipt proves it, it's not my fault ups lost it, that's between Verizon and UPS. Getting ready to cancel my cell plan over this, if they'd rather lose a regular monthly payment (that's never been missed or late) over $171 of equipment that I RETURNED WITH PROOF, that's really sad.01-21-202209:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ... Accessibility Resource Center Skip to main content. PersonaTake the box and go down to a UPS Store and le I have not received the return kit (prepaid return label and packing box for returning the Verizon-owned Home Internet equipment).I keep receiving reminder emails that I should return the equipment otherwise I will be charged $200. I tried calling, but was passed around for 1 hour with no one able to help.To return your equipment: Return rented equipment to the Verizon or the UPS Store nearest you; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (Be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questions. See the Best Buy return and exchange policy for info You can also return the router in person by going to a Verizon store near you. Here’s how –. Bring the router and all the accessories to the Verizon store. Ask a Verizon representative to … Re: Address for equipment return. 07-31-2019 05:10 PM. IStep Action; 1: Obtain return authorization and label.: All Spectrum returns go to the UPS Store. They are the official retur Find a The UPS Store location near you today. The UPS Store franchise locations can help with all your shipping needs. Contact a location near you for products, services and hours of operation.03-28-2022 09:56 PM. The 5G home wifi router (big white cube/brick) was sent to my house. The service doesn't work at my house/no 5G signal from the towers at my house. Support was not able to fix it and left me hanging for 3 weeks twiddling my thumbs. The 30 day mark is coming up soon and I need to get this device back to Verizon. Returning equipment can often be a stressful and time-consu Post-scratch-off, we should return all Verizon FiOS hardware within the following 30 days and packed up well in their original boxes. Afterward, we attach a delivery mark to the package box, we can either straightforwardly transport the container to Verizon or return it using assigned Verizon stores that are indeed close to us. Correct answer: Hi, Verizon advises customer[I was supposed to get a return shipping label, which, afteMaster - Level 1. In response to jimmyb. 01-19-200 Post-scratch-off, we should return all Verizon FiOS hardware within the following 30 days and packed up well in their original boxes. Afterward, we attach a delivery mark to the package box, we can either straightforwardly transport the container to Verizon or return it using assigned Verizon stores that are indeed close to us.